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Personas Articles: Part 3

Here’s the third part of Mary Lee Kennedy’s series of articles on personas and their use in library product and service development.
Defining New and Improved Products
by Mary Lee Kennedy, TKG Consulting LLC
In this final article of a three-part series, learn how personas enable the library to look at their “products” from the outside in – and to deliver products that are useful, usable, and used.
Stephen

Posted on: October 11, 2006, 4:19 pm Category: SirsiDynix OneSource