Actually, it is pretty close to the truth. And the cartoonist assumes the patron is somewhat tech-savvy. The “average” patron would probably give up somewhere after Step 8. And let’s not even go into patrons who may not have a newer computer or a good/fast Internet connection in order to do all that downloading. That cartoon says a lot more than just DRM problems.
Stephen Abram is ably capable of providing tips and techniques for strategic thinking and innovation in libraries. He has visited hundreds of libraries in many different countries and is uniquely positioned to spark ideas and insights to the listeners of this blog.
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Actually, it is pretty close to the truth. And the cartoonist assumes the patron is somewhat tech-savvy. The “average” patron would probably give up somewhere after Step 8. And let’s not even go into patrons who may not have a newer computer or a good/fast Internet connection in order to do all that downloading. That cartoon says a lot more than just DRM problems.