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When your library is temporarily closed for whatever reason . . .

Why do library notices about open hours too often say they’re closed at some time due to statutory holidays/floods/blackouts/staff training , instead of adding that they’re open online 24/7/365 online too?  Time for a re-think about notices as positive marketing in a virtual world – especially on Facebook, Twitter, websites, etc.

Stephen

Posted on: June 30, 2012, 10:18 am Category: Uncategorized

3 Responses

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  1. Excellent point. I tweeted this today, but thought I would post here as well. Here’s an example of a sign I made when our library hours changed that highlights the virtual library: http://dorney.carbonmade.com/projects/4216418#20

  2. Hayley Eyers said

    You make a good point. Libraries are now not just a building with physical resources.

  3. Enquire, the national public library VR service has a statement – we’re open even when your library is closed. I think it is important to highlight that there are many local e-resources, but there are also collaborative places to go 24/7 where you can still speak to a person and even if the question can’t be answered in chat, full clarification can be provided within the initial chat, saving time when the library staff are back.