There is a library strategy message in here too:
Quote: “Something strange is happening to companies. More and more, their business is being conducted in non-physical markets. Businesses used to produce stuff. Now, they produce ideas.
A recent op-ed piece from Wharton speculated that companies are working their way up Maslow’s Hierarchy. The traditional business produced things that met the needs of the lowest levels of the pyramid: shelter, food, warmth, security. As consumerism spread, companies worked their way up to next levels: entertainment, attainment and enjoyment. Now, the things that companies sell sit at the top of the pyramid: fulfillment, creativity, self-actualization.”
The Metaphysical Corporation = The Death of Capitalism?
Hmmm, libraries a ‘fulfillment centres…