“Leaders frequently make miscalculations in trying to influence change. Too often, they bet on a single source of influence rather than tap into a diverse arsenal of strategies. Our research shows that the main variable in success or failure is not which sources of influence leaders choose. By far, the more important factor is how many.”
Stephen Abram is a librarian and principal with Lighthouse Consulting Inc., and executive director of the Federation of Ontario Public Libraries. He blogs on library strategies for direction, marketing, technology and user alignment.