The 8 Worst UX Mistakes Coming From Experts
https://medium.com/swlh/the-8-worst-ux-mistakes-coming-from-experts-692884971f80
“Expecting the unexpected
The unexpected. Performing an action (e.g. clicking a button) that does not result in a way I have thought it would.
You spin me round
Those ‘Top 20′ websites, where you have to click a Next button and refresh the page to see each item in the list. Grrrr. They should just do a big long list on the one page.
Immobile pages
When I follow a link to your site on my phone, and I can only get to the content if I ‘download the app’. I’m not going to download the app.
theartofbadperformance
Performance is perhaps the most crucial aspects of a user experience, but unfortunately it’s largely ignored.
Everybody hates reading
I hate huge amounts of text without subheadings to summarize and divide up the text!
Your forms are out of form
As a user I get really frustrated when overly enthusiastic form validation tells me a field is wrong when I know it’s right. This usually happens when I try to add an international prefix to a phone number, let’s say, but I’ve also had buggy validation tell me that my date of birth was wrong, which is especially annoying.
A related frustration is when the page refreshes and some of the information you previously entered has been removed and it’s not clear what’s actually causing the error in the first place.
Sign in? Sign OUT.
When I have to go through too many clicks to sign in! there’s one banking site I use often, and I have to click THREE TIMES to even get to my login page. It’s awful! If you’re making people sign in to use your product, make it easily accessible!
Simplify
Complexity is the most prolific enemy of good user experiences, blighting all kinds of users. Complexity is also one of the hardest things to fix after the fact.
The only way to “fix” complexity is to axe features, so being the anti-complexity tzar means telling people their work has to be destroyed. Not an easy job. Good planning and the willingness to say “no” in the early stages of a product’s life are the best way to reduce complexity.
PS. I actually have a mistake number 9 — using colors and contrasts wrong. I even conducted a study and wrote an article about it, check it out if you want to learn more — Color vs Contrast: Which Impacts People The Most?”
Stephen
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Not just websites, but any app. Shows lack of attention to detail and experience of programmers and reflects poorly on the company generally.
My comment got messed up somehow, so here it is again: Incorrect tab order. Not just websites, but any app. Shows lack of attention to detail and experience of programmers and reflects poorly on the company generally.
A pet peeve is repetition. Reading this post was made painful by having to skip the same sentence for each item on the list.
Continuing the Discussion
RT @sabram: The 8 Worst UX Mistakes Coming From Experts: https://t.co/9vepcn7HOy
@sabram you might want to edit your URL. The link included does not work. It is missing a 0 (zero).
Lighthouse: The 8 Worst UX Mistakes Coming From Experts https://t.co/UBxDWQAXtr #librarian
The 8 Worst UX Mistakes Coming From Experts https://t.co/oINmSHdfrj #libraries
“The 8 Worst UX Mistakes Coming From Experts” https://t.co/CRXCKLDn2s The worst website crimes!
My take: mobile retail store site not listing hours/address on home page. 8 worse UX mistakes – https://t.co/HjVz5Z8SHs
New The 8 Worst UX Mistakes Coming From Experts – Stephen’s Lighthouse https://t.co/5m1stKScW7