Why So Many High-Profile Digital Transformations Fail
https://hbr.org/2018/03/why-so-many-high-profile-digital-transformations-fail
An article by Tom Davenport, KM Guru.
Libraries have certainly progressed through digital transformations. It’s interesting to compare us to what happened in GE, Lego, Nike, Ford, and Proctor & Gamble.
Stephen
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