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Seth Godin Keynote: Customer Service in the Age of AI

So: will Artificial Intelligence change how human beings relate to each other…in customer service? Here’s digital maven Seth Godin’s take, which focuses on call centres but his thinking has resonance for anyone relating to the public

Seth Godin Keynote: Customer Service in the Age of AI

https://www.youtube.com/watch?v=pE-V229Pj1Y&list=PLZDyxLlNKRY_Kp5lVARXsEv3Uc3q5xbtl

 

Stephen

Posted on: March 27, 2018, 4:17 pm Category: Uncategorized

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