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HBR: 4 Things to Do Before a Tough Conversation

HBR: 4 Things to Do Before a Tough Conversation

https://hbr.org/2019/01/4-things-to-do-before-a-tough-conversation

  1. Get your motives right.
  2. Get your emotions right.
  3. Gather the facts.
  4. Get curious.

“Going into a tough conversation, it’s understandable to be worried about what you’re going to say. But it’s important to focus first on your motives, assumptions, and thoughts. Crucial conversations are 60% getting your head, heart, and gut right, and 40% saying it right.”

Stephen

 

 

 

Posted on: February 9, 2019, 6:15 am Category: Uncategorized

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