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How to give feedback to the people who take it the worst

How to give feedback to the people who take it the worst

http://mashable.com/2014/10/28/giving-feedback/

Giving constructive feedback is an essential management tool. Hopefully, your employees know this — and when you critique them, understand that it’s because you care enough to want them to do their best.

Unfortunately though, not everyone has perfected the art of taking constructive criticism in stride. Read on for the employees who take it the worst, and how to best reach them.

1. The employee with the emotional response

2. The employee who gets defensive

3. The employee who doesn’t get it”

SEE ALSO: 15 Tips for Getting More Out of Constructive Criticism

Stephen

Posted on: November 20, 2014, 6:29 am Category: Uncategorized

What’s the most cited research paper ever? You’ll be surprised.

What’s the most cited research paper ever? You’ll be surprised.

http://boingboing.net/2014/11/03/most-cited-research.html

nature_top_100_papers_infographicV2_30.10.14

 

“The most frequently-cited paper, with 305,148 citations, is “Protein measurement with the folin phenol reagent,” by Lowry, Rosebrough, Farr and Randall. Be prepared for excitement!”

Stephen

Posted on: November 20, 2014, 6:26 am Category: Uncategorized

IM Days Ottawa Oct. 18th

I had the opportunity to speak to IM Days – the annual ARMA event that brings together Canadian federal government professionals -IM, IT, Librarians, Archivists, records managers,and more.

Here are my slides:

Stephen

Posted on: November 19, 2014, 7:09 am Category: Uncategorized

Taylor & Francis white paper on social media use in libraries

Taylor & Francis white paper on social media use in libraries

http://www.tandf.co.uk/journals/access/white-paper-social-media.pdf

“88% of librarians think that social media will become more important in the future

Do you agree? How has social media impacted your library? Do you think it’s a worthwhile investment of time, or an unnecessary distraction?

To investigate exactly how libraries are using social media today and gain some insight into what the future might hold, Taylor & Francis have released a new white paper which uncovers some interesting discoveries.

While such a high proportion of librarians view social media as becoming an increasingly prevalent form of communication, only a small number are formally managing their output – with only 25% of librarians scheduling posts in advance.

Social media has the potential to facilitate closer relationships between libraries and their patrons, but the way social media tools are selected and used in libraries is ever changing as digital and social climates continue to evolve.

Looking for inspiration on how to develop your library’s social media presence further? Take a look at the new white paper to see how your library’s social media accounts compare to those of the 600 librarians who took part in our research worldwide.

Kind regards,
Jodie Bell
Communications Manager, Library Relations
Taylor & Francis”

32 page PDF

http://www.tandf.co.uk/journals/access/white-paper-social-media.pdf

Stephen

Posted on: November 19, 2014, 6:58 am Category: Uncategorized

Survey: Library Ebook Growth Slowing but Still Substantial

Survey: Library Ebook Growth Slowing but Still Substantial

 

http://www.thedigitalshift.com/2014/10/ebooks/survey-library-ebook-growth-slowing-still-substantial/

“Ninety-five percent of public libraries currently offer ebooks to patrons, up from 72 percent in 2010, and 89 percent in both 2012 and 2013. However, money remains the biggest impediment for libraries looking to add ebooks or expand collections, according to Library Journal’s fifth annual Ebook Usage in U.S. Public Libraries report, sponsored by Freading.”

“The growth in demand for ebooks has cooled during the past four years, although as the report notes, this “is only because [ebooks] have become less of a novelty and more mainstream.” Survey respondents said they expected to see their library’s ebook circulation grow by 25 percent this fiscal year, compared with 108 percent growth in 2011, 67 percent in 2012, and 39 percent in 2013.

Collections have grown substantially during the past four years as well, and increased options and availability for patrons likely played a role in slowing the growth in demand. In 2010, the median number of ebooks offered by libraries was only 813, compared with a median of 10,484 titles in 2014—an increase of nearly 1,200 percent. Median circulation, meanwhile, increased five-fold during that period, from 2,600 in 2010, to 13,418 through the end of FY2013. Respondents from the largest library systems—those serving populations of 500,000 or more—said that their ebook holdings have increased even more substantially. Those collections, on average, now exceed 30,000 titles.”

“For the first time this year, tablets overtook dedicated e-readers as the device of choice for ebook readers. Eighty-four percent of respondents said that their library’s patrons were using tablets such as iPads, Kindle Fires, or Google Nexus tablets to check out ebooks, while 78 percent said that patrons were using dedicated e-reader devices such as NOOKs or Kindle Paperwhites. This compares to 66 percent who said patrons were using tablets for ebooks in 2012, and 90 percent who said patrons were using dedicated e-readers.”

“The fifth annual Ebook Usage in U.S. Public Libraries report consists of responses to a survey developed, hosted, and tabulated in-house by Library Journal, and fielded from April 4 to July 2, 2014. With data cleaned to eliminate duplicate responses from the same library, the final survey results consist of responses from 538 public libraries throughout the United States. The complete, 120-page report, featuring granular data on the topics listed above and more, is available for free in PDF format, courtesy of Freading, a Library Ideas company. A companion survey and report was created for U.S. school libraries by School Library Journal.”

Stephen

Posted on: November 19, 2014, 6:18 am Category: Uncategorized

How Far Companies Will Go to Protect You From Copyright Bullies

How Far Companies Will Go to Protect You From Copyright Bullies

http://gizmodo.com/how-far-companies-will-go-to-protect-you-from-copyright-1651670175

How Far Companies Will Go to Protect You From Copyright Bullies

 

Stephen

Posted on: November 18, 2014, 6:27 am Category: Uncategorized

REVEALED: The Top Demographic Trends For Every Major Social Network

REVEALED: The Top Demographic Trends For Every Major Social Network

Read more: http://www.businessinsider.com/2014-social-network-demographics-2014-11#ixzz3Ihrfrw6j

Facebook Users Pew

“Here are a few of the key takeaways from the BI Intelligence report:

Read more: http://www.businessinsider.com/2014-social-network-demographics-2014-11#ixzz3Ihrtvwn9

Stephen

Posted on: November 18, 2014, 6:14 am Category: Uncategorized