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Kathy Sierra, wonderful library blogger at Creating Passionate Users, posted this great image. There’s a huge amount of wisdom here.
Read the original post – Ignore the Competition (focus on the user). The inimitable Darlene Fichter commented on it here too. Better yet, subscribe to Kathy’s blog.

Posted on: July 31, 2006, 12:00 am Category: Uncategorized

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