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Lorcan Dempsey pointed out this older report this week as worth reading
Title: Discoverability Phase 1 Final Report (160 page PDF)
Authors: Hanson, Cody; Hessel, Heather; Barneson, John; Boudewyns, Deborah
Fransen, Jan; Friedman-Shedlov, Lara; Hardy, Martha; Rose, Chris; Stelmasik, Barb; Traill, Stacie
Issue Date: 13-Mar-2009
Abstract: “In October 2008, the Web Services Steering Committee at the University of Minnesota Libraries created the Discoverability exploratory subgroup, charged to recommend ways to make relevant resources more visible and easier to find, particularly within the user’s workflow. This report shares the findings of Phase 1, in which the primary activity was data‐gathering and analysis. Phase 2 of the group’s work will take the discovery principles identified here and recommend specific strategies for the future. The report consists of four main sections. The first section is a brief description of the process and methodology. The second is a discussion of five key trends related to discovery that were identified in the literature, including a description of how each trend is reflected in current use of local systems. The third section contains a set of suggested principles to guide future decisions related to discovery. Finally, we have collected and analyzed usage data from many of our local systems. These reports are collected in our fourth section and are summarized in “A Month of Library Discovery”. We have also included specific recommendations regarding future data‐gathering and analysis. Our appendices include a copy of the group’s charge, a review of discovery principles at peer institutions, and a set of web statistics reports for the University Libraries’ many websites.”
Their conclusions include:
Trend #1: Users are discovering relevant resources outside of library systems
Trend #2: Users expect discovery and delivery to coincide
Trend #3: Increasing usage of portable internet-capable devices
Trend #4: Discovery increasingly happens through recommending
Trend #5: Our users increasingly rely on emerging nontraditional information objects
Lots of implications for ILL and linking out of and into OPACs as well as for search in the academic context.

Posted on: October 10, 2009, 7:57 am Category: Uncategorized

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