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Knowledge Management Lessons

Here’s some classic KM wisdom from the experts:

From Tom Davenport:

“Chris Collison had an entertaining post on How children share – Davenport’s Kindergarten Rationale.  He included this list from Davenport’s Working Knowledgeon why children share:

  • You share with the friends you trust
  • You share when you’re sure you’ll get something in return
  • Your toys are more special than anyone else’s
  • You share when the teacher tells you to, until she turns her back
  • When toys are scarce, there’s less sharing
  • Once yours get taken, you never share again”

Dave Snowden on his “Seven Principles of Knowledge Management:

  •     Knowledge can only be volunteered it cannot be conscripted.
  •     We only know what we know when we need to know it.
  •     In the context of real need few people will withhold their knowledge.
  •     Everything is fragmented.
  •     Tolerated failure imprints learning better than success.
  •     The way we know things is not the way we report we know things.
  •     We always know more than we can say, and we will always say more than we can write down.”

“The Seven Spiritual Laws of Successful Knowledge Management by Marcus Speh Birkenkrahe in a Nov 2000 issue of Inside Knowledge.

  • The Law of Unity: The source of all creativity is experience of the true Self.
  • The Law of Giving. The easiest way to get what you want is to help others get what they want.
  • The Law of Cause and Effect. Your future is created by the choices you are making in every moment of your life.
  • The Law of Least Effort. When you remain open to all points of view, your dreams and desires will flow effortlessly.
  • The Law of Intention and Desire. Whatever you attend to, will grow stronger. Whatever you take your attention away from, will wither.
  • The Law of Detachment.  Uncertainty is the fertile ground of creativity and freedom.
  • The Law of Purpose in Life. There is something that you can do better than anyone else in the whole world.”

Source: Rules of knowledge management []

You can’t go far wrong reading these people.



Posted on: October 16, 2011, 6:59 am Category: Uncategorized

One Response

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  1. Excellent read. I particularly love the segment from Tom Davenport , especially the one about sharing until the teacher turns her back. Its amazingly accurate. KM often looks great on a mission statement or a project description, but once you put it into practice it is a whole different story.