Skip to content


How to Dispel Distrust at Work

From the HBR Blog:

How to Dispel Distrust at Work

http://blogs.hbr.org/cs/2013/06/how_to_dispel_distrust_at_work.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+harvardbusiness+%28HBR.org%29

“so, how can we prime our brains for trust instead?

  1. Shift from threat to transparency, uncertainty to understanding.
  2. Shift from resistance to relationship, self-interest to shared success.”

“Remember that change, confusion, uncertainty, and lack of clarity can prime people for distrust. If employees smell smoke, you can bet they’ll assume there’s a fire. But you can prevent this negative spiral by adopting the best practices for trust-building above”

I see too much distrust in libraries at all levels.  I think this is timely advice.  Check it out.

Stephen

Posted on: June 20, 2013, 6:45 am Category: Uncategorized

11 Responses

Stay in touch with the conversation, subscribe to the RSS feed for comments on this post.

Continuing the Discussion