Remember the 7 Cs to Communicate More Effectively

https://www.youtube.com/watch?v=v4OmXaihEp0#t=15

2 minute video

“According to the 7 Cs, your communication should always be:P

1. Clear: Make the goal of your message clear to your recipient. Ask yourself what the purpose of your communication is.
2. Concise: Your message should also be brief and to the point. Why communicate your message in six sentences when you can do it in three?
3. Concrete: Ensure your message has important details and facts, but that nothing deters the focus of your message.
4. Correct: Make sure what you’re writing or saying is accurate. Bad information doesn’t help anybody. Also make sure that your message is typo free.
5. Coherent: Does your message make sense? Check to see that all of your points are relevant and that everything is consistent with the tone and flow or your text.
6. Complete: Your message is complete when all relevant information is included in an understandable manner and there is a clear “call to action”. Does your audience know what you want them to do?
7. Courteous: Ensure that your communication is friendly, open, and honest, regardless of what the message is about. Be empathetic and avoid passive-aggressive tones.”

A Checklist for Clear Communication

http://www.mindtools.com/pages/article/newCS_85.htm

Stephen