Sometimes special librarians struggle to define the right level of value-added service to deliver. I’ve been thinking about this a lot lately and considering what are the most important frameworks and ways to add value.

We’ve all discovered the basic tools:

• Post-It^™ notes
• Highlighters
• Post-It^™ tabs and arrows
• Library logo branded cover sheets, folders, Post-Its™, and memos
• Business cards
• Summarization tools
• Bibliographies and webliographies
• Current awareness site and tools
• classic Classic rubber stamps
• Coloured pens and markers
• Fancy alligator clips, coloured paper clips, etc.

In many ways the above tools—sometimes used digitally—describe our desktops. Sure, these are nice ways to highlight the things – articles, links, whatever – that we want to draw the client’s attention towards. However, I speculate that aligning the results of our research with the various ways our clients need to ‘process’ the information is vital to reducing time spent between receiving information and developing insight and making decisions.”

Read more . . . https://blog.lucidea.com/part-one-aligning-research-results-with-decision-making