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Category Archives: Uncategorized

  1. Define & Design: The Bookstore Model of Customer Service June 7, 2021

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  2. Crain’s Business: Personal View: It’s time to invest in public libraries, not cut funding June 7, 2021

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  3. The Need for Change: A Position Paper on E-Lending by the ALA Joint Digital Content Working Group June 7, 2021

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  4. Companies under pressure to comply with Ontario’s new website accessibility rules June 7, 2021

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  5. NPR’s Guide to Gender Identity Terms June 6, 2021

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  6. Royal assent given to bill creating national day for truth and reconciliation June 6, 2021

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  7. The Fake News Wave: Academic Libraries’ Battle Against Misinformation During COVID-19 June 6, 2021

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  8. Confronting Disinformation Spreaders on Twitter Only Makes It Worse, MIT Scientists Say June 6, 2021

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  9. A world of art at our fingertips: How COVID-19 accelerated the digitization of culture Social Sharing Facebook Twitter Email Reddit LinkedIn Compared to last year, we can enjoy more museums, music and theatre from home June 5, 2021

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  10. Customer service is not customer experience (and vice versa) June 5, 2021

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  11. PEW: Mobile Technology and Home Broadband 2021 June 5, 2021

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  12. Try These Two Fun Tests To Improve the Effectiveness of Your Library Promotional Emails! June 5, 2021

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  13. Inside HigherEd: 2021 Teaching and Learning Trends: What the Horizon Report Means for IT June 5, 2021

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  14. How to Use Twitter Spaces June 5, 2021

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  15. Ireland: Library reopening: ‘It’s one of the last great sanctuaries’ June 5, 2021

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  16. Audiobook Publishers Report Ninth Straight Year of Double-Digit Growth, Revenue Grew 12% in 2020; More Than 71,000 Audiobooks Were Published in 2020 June 5, 2021

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  17. Access to the Internet in Canada, 2020 June 5, 2021

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  18. ARL: “Maryland Is First State to Expand Equitable Access to E-books through Libraries” June 5, 2021

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  19. 5 ways your nonprofit can take action now to support Indigenous communities June 4, 2021

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  20. Libraries: The original (better) backlist. PW “The backlist is hot” June 4, 2021

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  21. LJ Movers & Shakers 2021 June 4, 2021

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  22. StatsCan: ACCESSIBILITY STATISTICS June 4, 2021

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  23. PwC: How companies can transform information into insight June 4, 2021

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  24. Twitter Changes Their Image Policy, New Instagram Trends, and the Best Times to Post on Each Platform! June 4, 2021

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  25. Listen To This! How To Use Social Listening To Gain New Insight and Catch Promotional Opportunities for Your Library June 4, 2021

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