Skip to content


Listening to Customers

I liked this article – probably because I know I am not a great listener and try to get better and fail more than I win):
Evolution: The Eight Stages Of Listening
by Jeremiah Owyang
It’s an interesting matrix for approaching listening strategies for customers.
Stephen

Posted on: November 19, 2009, 7:56 pm Category: Uncategorized

0 Responses

Stay in touch with the conversation, subscribe to the RSS feed for comments on this post.