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Can the Post Office reinvent itself? Lessons for libraries . . .

I think that there is much to learn from the challenges facing the US post office.

A >recent article in The Economist hints that the Post Office might not survive in the Internet age.

The article has some interesting things to say about the state of the Post Office today:

• In 2000, 5% of Americans paid utilities online. Last year, 55% did. Going “Green” is hurting the Post Office’s bottom line

• The Post Office is obligated to visit every mail box, no matter how remote, which drives up the cost of each piece of mail

• Already, at least for Americans under a certain age, the post delivers only bad news or nuisances, from jury summonses to junk mail

• With total mail volume plummeting, the Post Office has lost $20 billion in the past four years, and expects to post an $8 billion loss this year

• The Post Office plans to close 3,653 of its approximate 32,000 locations, and lay off another 120,000 of its roughly 560,000 employees

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Posted on: August 26, 2011, 7:07 am Category: Uncategorized

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