Having better vendor meetings – for both sides

You might enjoy these two articles or not.  I’ve been on both sides and observed both sets of dysfunctional interactions.

Six Mistakes Your Sales Reps Are Making

http://scholarlykitchen.sspnet.org/2012/12/04/six-mistakes-your-sales-reps-are-making/

Six Mistakes the Library Staff Are Making

http://scholarlykitchen.sspnet.org/2013/01/10/six-mistakes-the-library-staff-are-making/

Rick Anderson is usually right on, direct and honest. He is the Interim Dean at the University of Utah’s Marriott Library .  The real benefits come from when both sides come from a place of mutual respect, open communication, setting mutual expectations and reducing game playing.  Both sides are in the same boat and need each other symbiotically.

Stephen