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Customer service is not customer experience (and vice versa)

Customer service is not customer experience (and vice versa)

Think holistically about how people are interacting with your brand — and invest accordingly.

https://www.strategy-business.com/blog/Customer-service-is-not-customer-experience-and-vice-versa

 

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Posted on: November 5, 2021, 6:51 am Category: Uncategorized

By: Stephen Abram

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