MANAGING COMPLEXITY (AND CHAOS) IN TIMES OF CRISIS
A Field Guide For Decision Makers Inspired By The Cynefin® Framework
https://cynefincentre.com/eu-handbook-managing-complexity-and-chaos-in-times-of-crisis/
Field Guide to Managing complexity (and chaos) in times of crisis is now available online. This is a long-planned and long-anticipated joint publication between the Joint Research Centre (JRC) the European Commission’s science and knowledge service, and the Cynefin Centre. Its aim is ” to provide sense-making support to the European policymaking process” but it has much wider utility than that. It is also written in the context of the Covid-19 crisis but again has much wider applicability.
The reality of any strategic approach within an organisation is that you are mainly operating in the world of complexity and confusion dealing with the unknown unknowns and also, if not more critically the unknown knowns.
The Field Guide identifies four clear stages to wit: Assess, Adapt, Exapt, Transcend. While clearly focused on crisis management and recovery, with very minor modifications this is a Field Guide to managing and thriving in complex (and chaotic) times, the bracket is significant!
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