Many branch libraries and library systems run like small businesses and many offer services to support local business. This post link might be useful from both perspectives.
1. Social networks evolve into markets
2. Content becomes conversion
3. Mobile powers local
4. Customer service goes community
5. Search moves to apps
It’s worth a read to thikn about what trends might be usefu to follow for libraries and which might make great programs for local business associations and chambers..
Stephen
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