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I’m leaving Gale and heading to Dysart & Jones

Here’s my exciting news today.  Gale Cengage Learning is no longer my employer as of Jan. 31, 2013.  Life sometimes forces the opportunities that you’ve always wanted so I’ve decided that it’s time to hang out my shingle so here’s the press release!



For Release on January 31, 2013


Toronto, ON – Jan. 31, 2013 – In Dysart & Jones 20th Anniversary year as a consultancy, Rebecca Jones and Jane Dysart are delighted to announce the following changes to our practice. As the complexity of libraries and the information sector increases we recognize the growing need for consulting services from professionals with a strong track record of diverse experiences.  Strategically transforming organizations and developing bold, achievable plans for future success has never been more important or in more demand. In this context Dysart & Jones welcomes two new associates, library and information industry veterans Juanita Richardson and Stephen Abram.

“We’ve been so fortunate,” said Rebecca Jones. “We’ve worked with the best clients, from tiny rural public libraries to huge urban library systems and academic institutions, to charities, to corporate and government information services. We’ve stuck to our knitting. And we’ve very carefully managed our growth, aligning with Jim Morgenstern of dmA Planning & Management two years ago, and now bringing Juanita and Stephen on board. Their intelligence, experience and incredible knowledge of libraries and the information world is incredibly exciting!”

Jane Dysart notes that “D&J is taking this opportunity to expand our service offerings which have included major, international conference and client learning events, information and knowledge management consulting in the corporate and public sector, coaching, planning and facilitation in the public and academic sectors to now offer talent management (finding speakers for events) and consulting in the information industry sector.”

“Working with Dysart & Jones presents the opportunity to engage in exciting projects with real scope and to work with a team of professionals who come to the table with an array of skills and in-depth expertise from across the information industry,” said Juanita Richardson. “I am pleased to make my contribution to the D&J practice and to participate in applying the rigorous D&J processes and solutions to ensure that clients get the best outcomes every time.”

“I am so excited to finally be embarking on a new adventure in the Dysart & Jones family.” said Stephen Abram, “Their reputation for quality and transformational advice is one that I aspire to model and my many years of experience in the library, information vendor and publishing industries will be available for all.”

Juanita Richardson joins D&J from Richardson Jalakas & Associates – an information strategy company she founded in 1998. Juanita has experience on both sides of the information industry. Most recently, she worked for many years as Business Development Consultant for CEDROM-SNi. Prior to that, she was Manager of Licensing, Product Strategy and Client Services with InfomartDialog. Before “crossing the street”, she was Manager of the Business Information Centre for Deloitte & Touche and held positions in the Research Departments of CIBC Wood Gundy and ScotiaMcLeod. She is an instructor at Seneca College’s Library and Information Technician program and at the iSchool Institute at the University of Toronto. Bilingual, with an MLIS, MBA and vast experience in the information industry, Juanita’s past work has included:  implementing corporate knowledge initiatives; advising information service companies on content and marketing opportunities; and undertaking market analyses to inform strategic planning discussions. She has served on the Board of Directors of SLA, is an active member of the Canadian Library Association, has spoken at various information industry conferences and published in industry magazines.

Stephen Abram, MLS, is a strategy, marketing and direction planning consultant for libraries and the information industry. Stephen has over 30 years’ of successful and innovative experience in libraries, surveys and research, organization development, change management, service and product, program, project and strategy development and management, and technology, marketing and promotion innovation strategy. He is a renowned library trend watcher and innovator and author of Stephen’s Lighthouse blog, one of the most popular blogs in librarianship and the information industry. He has been president of the Ontario Library Association, the Canadian Library Association and the Special Libraries Association. He received the 2011 CLA Outstanding Service to Librarianship Award in June 2011. He has held international executive leadership positions at Cengage Learning (Gale), SirsiDynix, Thomson, ProQuest Micromedia, and IHS. He has lead several libraries in the accounting & auditing, consulting, human resources, and legal spaces. He has served on the advisory boards of six LIS schools. He was listed by Library Journal as one of the top 50 people influencing the future of libraries. He has been awarded the SLA’s John Cotton Dana Award, the AIIP Roger Summit Award, as well as being a Fellow of the SLA. He was Canadian Special Librarian of the Year and Alumni of the Year for the Faculty of Information iSchool at the University of Toronto where he received the 2010 Outstanding Teaching Award. He speaks internationally on innovation, technology, marketing and strategic success in libraries and the information sector. He is the author of hundreds of articles and has contributed to dozens of books including ALA Editions’ bestselling Out Front with Stephen Abram.

About Dysart & Jones Associates

For two decades Dysart & Jones has given clients expert consultation in strategic planning, organizational reviews and design, problem-solving, and conference and event planning. Planted firmly in the information marketplace, D&J helps organizations look forward and make sense of what they see. It fosters integral partnerships with clients and works together with them to turn a sea of decisions into navigable terrain towards a preferred future. As active members of numerous North American and international associations, Dysart & Jones maintain a large network of information and knowledge managers in public, academic, corporate and government libraries, associations, and organizations in Canada, the U.S., Europe, Australia and New Zealand, as well as senior executives in the information industry. D&J has worked with a wide range of clients including corporate and legal information services, global consulting firm information services, public and academic libraries, information associations, chambers of commerce, information industry suppliers and publishers.


Media Contacts:

Rebecca Jones

(905) 731-5836

Jane Dysart

(416) 484-6129

Juanita Richardson

(416) 809-8490

Stephen Abram

(416) 669-4855

Digital photos of the D&J team are available on our website or on request:



Posted on: January 31, 2013, 11:00 am Category: Uncategorized

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  1. Good for you! Good for us!

  2. Tom Rink said

    Congratulations Stephen. Best wishes as you embark on this new adventure!

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