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One Library’s Kindness Audit: Great example.

Michael Stephen’s has been promoting kindness audits for libraries in his MOOC and it’s a great and simple idea.

Here is a link to one library’s example of their quick kindness audit.

Examining Library Spaces through a “Kindness Audit”

October 17, 2013 by Joe Hardenbrook

“Have you ever considered doing a “kindness audit” at your library?

In the HyperlibMOOC class, Michael Stephens discusses the concept of a “kindness audit” – look at your library space and examine how kind it is for your patrons.

  • Is the signage positive?
  • Are your service desks welcoming?
  • Can users find their way easily?
  • What obstacles do your users encounter?”

Read more and see the pictures:



Posted on: March 25, 2014, 6:30 am Category: Uncategorized

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