How Users Search and Discover: User Scenarios

How Users Search and Discover: User Scenarios

By Christine Stohn, Senior Product Manager, Discovery & Delivery, Ex Libris

http://initiatives.exlibrisgroup.com/2015/06/how-users-search-and-discover-user.html

“Last time, you will recall, I described how Ex Libris user studies were designed to provide a better understanding of users’ discovery needs, by placing their search scenarios in their real-world context.  During the collection and analysis of a wide range of user case studies, three core discovery concepts repeatedly appeared in our user scenarios:

• Search and find
• Exploration
• Learning
• Personalization

In this post, I’m looking at these concepts in the context of two different scenarios that I see as fairly representative of various classes of users.”

Stephen