So: will Artificial Intelligence change how human beings relate to each other…in customer service? Here’s digital maven Seth Godin’s take, which focuses on call centres but his thinking has resonance for anyone relating to the public
Seth Godin Keynote: Customer Service in the Age of AI
https://www.youtube.com/watch? v=pE-V229Pj1Y&list= PLZDyxLlNKRY_ Kp5lVARXsEv3Uc3q5xbtl
Stephen
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