Open to Change: Libraries Pivot to Serve Small Businesses

http://publiclibrariesonline.org/2020/11/open-to-change-libraries-pivot-to-serve-small-businesses/

“On November 11, ALA and the Libraries Build Business initiative released Open to Change: Libraries Catalyze Pivoting Small Businesses During COVID-19. The paper is not a prescription for what libraries should do. Rather, it provides an overview of the current landscape and the opportunities to pivot that have and may emerge in the pandemic-challenged society.  Pivot examples will inform library workers as they consider innovative programs and services to support their business community with inspiration about the ways small businesses and entrepreneurs are pivoting, and what their immediate needs may be.”