Voice Tech Poised to Become ‘Vital Tool’

Voice Tech Poised to Become ‘Vital Tool’ by Dian Schaffhauser

https://campustechnology.com/articles/2020/11/13/voice-tech-poised-to-become-vital-tool.aspx

As touch becomes a dirty word, voice technology is positioned to provide a safer alternative. In a survey by Adobe of a 1,000 voice technology users in the United States, nearly a third (31 percent) said sanitation (such as not needing to touch high-traffic surfaces) was a big benefit of voice technology. Specific applications favored both business and consumer use. Among the business applications for voice were opening doors (mentioned by 56 percent), designating a floor on the elevator (55 percent) or using a vending machine (49 percent). Consumer applications included checking a bank balance (mentioned by 37 percent), updating work tasks and events (34 percent) or setting up a grocery delivery (28 percent).