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Information, Not Advice: How to Handle User’s Financial Literacy Questions

Information, Not Advice: How to Handle User’s Financial Literacy Questions

https://programminglibrarian.org/blog/information-not-advice-how-handle-user%E2%80%99s-financial-literacy-questions

Your library might hesitate to offer financial literacy programming because of concerns about giving financial advice or setting up an opportunity for uncomfortable money questions. These concerns might be hard to navigate at first, but if the entire library staff is appropriately trained on handling financial literacy-related questions, you can mitigate these issues.

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Posted on: August 8, 2021, 6:26 am Category: Uncategorized

By: Stephen Abram

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