“Assess what your new manager most needs to learn. 

There are three fundamental types of learning when starting a new role: technical, cultural, and political.

• Technical learning is about understanding what it takes to succeed in the job. It involves learning about customers, products, technologies, and systems, as well as getting up to speed with the specifics of the organization’s roles, goals, capabilities, KPIs, and performance.
• Cultural learning is about understanding the key behavioral norms that govern “how we do things here” as well as how to speak the local language (e.g., acronyms).
• Political learning is about understanding how decisions are made and how power and influence work, as well as identifying the key stakeholders and clarifying the decision-making processes.”