Serving Deaf and Hard of Hearing Patrons
“The following resources are organized into general categories:
Each resource description is linked to the original webpage for easy access.
Learn about ASL and Deaf/HOH People
Communication Tips
The Hearing Loss Association of America (HLAA) lists several communication tips for folks working with HOH patrons, as well as tips for folks who are hard of hearing. It also provides examples of assistive technologies and situations that may be challenging for HOH patrons to communicate in.
Building Deaf-friendly Libraries
The National Association of the Deaf (NAD) provides a list of Americans with Disabilities Act (ADA) sections which are relevant to public libraries. This allows for a simple perusal of the federal regulations for providing legally adequate service to Deaf and disabled patrons.
The ALA’s Public Programs Office developed a “Serving Patrons with Disabilities in Small and Rural Libraries” guide for a grant project. The guide explores concerns and practices specific to small and rural libraries, which frequently have fewer resources available to them than larger or urban libraries.
This post was written by LSUCTC committee member Lee Cooney (they/them). They are a children’s librarian with a Masters in Library and Information Science from Kent State University. They live and work in the ancestral territory of the Onöndowa’ga:’ (Seneca) Nation, also called Rochester, NY.”

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